Shipping policy

SHIPPING POLICY · FaceFreakss

1. COST
Shipping is free on all orders.

2. DELIVERY TIMES
- Processing: 1 to 3 business days from payment confirmation.
- Delivery: 4 to 8 business days after processing, depending on country and city.
These times are estimates. During periods of high demand or for reasons beyond our control (carrier, customs, weather) they may be longer.

3. SHIPPING ORIGIN
Orders are prepared and shipped from our suppliers' logistics centres. If you order several units, they may arrive in separate parcels.

4. TRACKING
When your order ships, you receive an email with the tracking number and the link to follow it.

5. DELIVERY ADDRESS
Please check your address and phone number carefully when ordering. If you need to correct them, write to us at guardfrost68@gmail.com as soon as possible; once the order has shipped we cannot change the address.

6. DELAYS AND LOSSES
If your order has not arrived 15 business days after shipping, write to us. We will claim it from the carrier and, if the loss is confirmed, we will resend it or refund your money.

7. CUSTOMS
For shipments to countries outside the European Union, any import taxes or duties are the customer's responsibility.

8. CONTACT
guardfrost68@gmail.com